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Frequently Asked Questions

The questions we're asked most about photo booth hire — booking, pricing, coverage, what's included on the day, and the practical details for your venue. Can't see your answer? Get an instant quote or contact the team.

Ready to check your date? Get a fast instant quote — it builds a full price in under a minute. For bespoke or multi-product packages, contact the team.

The Surrey FaceBooth Promise

Booking entertainment for a once-in-a-lifetime event takes trust. These are the things we guarantee on every single hire — in writing, so you know exactly what you're getting before you book.

  • Full Run-Time Guarantee

    We're set up and tested before your start time, then run every minute you've booked — pack-down on our clock, not yours. If a late start is ever our fault, we add the time back at the end, with backup kit on hand just in case.

  • No Hidden Costs

    The price on your quote is the price you pay. Delivery, setup, sessions and digital sharing are all spelled out up front — no surprises on the day.

  • Your Price, Held for 14 Days

    Your quoted price is locked for 14 days, so you can talk it over and book when you're ready. No pressure, no expiring-today tactics.

  • Unlimited Sessions

    Every guest jumps in as many times as they like, all night long. No session limits, no rationing the fun.

  • Free Online Gallery Option

    Want every shot, not just the prints from the night? Opt for a free private online gallery of your whole event to download and share.

  • Personalised to Your Event

    Hundreds of print templates to start from, personalised with your names, date, colours or branding. Your booth, styled to your event.

  • Set Up to Run Flawlessly

    Some booths come with a dedicated attendant all night; self-service options like selfie pods are set up, tested and left running reliably. Either way, you never lift a finger.

  • Flawless Attendance Record

    Across thousands of events since 2014, we've never missed a booking. Once your date is confirmed, we'll be there.

  • Fully Insured & PAT-Tested

    Every booth carries public liability insurance and all our kit is PAT-tested. Venue paperwork is ready on request, so your venue's happy too.

  • We Travel to You — UK-Wide

    Based in Surrey, covering London, Kent, Hampshire, Sussex and the wider South East as standard — and UK-wide for everywhere else.

  • Our Customer Service Promise

    From first enquiry to the morning after, Surrey FaceBooth is your single point of contact. Real people, fast replies, and a team that cares your event goes well.

  • Flexible If Plans Change

    Life happens. Need to move your date? Just talk to us — we'll do everything we can to rebook you, subject to availability, without losing your deposit.

Frequently Asked Questions

How do I get a quote and book a photo booth?

Use the instant quote — enter your date, venue postcode and which booths or extras you want, and it builds a full price in under a minute with no obligation. For bespoke or multi-product packages, contact the team. A deposit secures your date.

How far in advance should I book?

Popular Saturdays in peak wedding and Christmas-party season book out months ahead — allow 6-12 months for summer wedding dates. Last-minute weekday and corporate slots are often still available, so get an instant quote to check your date.

Which photo booth should I choose?

We hire portable photo booths plus premium experiences — Magic Mirror, 360, Vintage, Selfie Pod and more. Browse the full range on all services, or read which photo booth is right for your event for a quick comparison.

How much does photo booth hire cost?

Pricing depends on the kit, the hire length and the event type. The instant quote returns a full price in minutes. For a breakdown of what affects the price, see how much does photo booth hire cost.

Do you cover my area, and are there travel costs?

We're based in Surrey and cover London, Kent, Hampshire, Sussex, Berkshire and the wider South East as standard. We travel UK-wide for weddings, corporate events, festivals and brand activations — any distance is reflected transparently in the quote.

Can we hire for a house party, or only at venues?

Anywhere — private homes, marquees, gardens, village halls and commercial venues all work. As long as there's space and a power supply, we can set up.

What's included in the hire?

Every booth hire includes professional delivery, setup and pack-down, personalised prints, unlimited photo sessions, and digital sharing plus an online gallery of your event. Most booths are run by an on-site attendant; some self-service options run unmanned.

How long is a standard hire?

Standard hire is typically around 3 hours of operation, with longer options for bigger events. We'll confirm the right length for your event when we quote.

Can guests take unlimited photos and prints?

Yes — unlimited photo sessions across the whole hire period, so guests can jump in as many times as they like.

Do you provide props?

Yes — every booth comes with a curated prop selection. Optional backdrops are available too.

Is the booth staffed during the event?

Most of our photo booths come with a full on-site attendant who runs the booth and helps guests throughout. Some self-service options — such as selfie pods and self-play add-ons — are designed to run unmanned. We'll confirm which applies to your chosen setup when you book.

How much space and power does a booth need?

Space needs vary by booth, so we'll confirm the footprint for your chosen unit when you book. Each needs a standard UK power outlet nearby — we can bring an extension lead if needed.

How many people can fit in the booth?

It varies by booth — open-style setups like the Magic Mirror and Party Booth suit big group shots, while compact units suit smaller groups. We'll recommend the best fit for your guest count.

Can I have the photo booth outdoors?

Some of our booths can be used outdoors, but not all — it depends on the unit, plus power, shelter and ground conditions, and an additional fee may apply. Let us know when you enquire and we'll confirm which booths suit an outdoor setup.

Can the prints and booth be branded?

Yes — print templates take your logo, event name or sponsor artwork, and branded overlays are included on corporate, brand-activation and product-launch bookings at no extra cost.

Are you insured, and is the equipment safety-tested?

Yes — our booths are UK-built, all electrical kit is PAT-tested, and we carry full Public Liability Insurance. Venue admin and supplier paperwork are handled before the day so the on-site setup runs cleanly.

Do you provide insurance or safeguarding paperwork for venues and schools?

Yes — public liability insurance and safeguarding documents on request. Flag any DBS or specific certificate needs at booking and we'll confirm cover for your date.

How do guests get their photos?

Guests get personalised prints on the day, plus digital copies and an online gallery of every photo from the event.

Do you need wifi at the venue?

Wifi isn't essential, but it helps. With venue wifi, guests can share their photos digitally on the spot. Without it, prints still come out on the day, and the digital copies and online gallery follow once the units are back at our warehouse.

What are your deposit and cancellation terms?

A £100 deposit secures your date and transfers to a new date without penalty if your plans change. Cancellation refunds depend on how close to the event you cancel — see Manage Booking and our terms and conditions for the full schedule.

Can I add extras like photography, a DJ or catering?

Yes — professional photography, videography, DJ hire and event catering are bookable alongside any booth, with one point of contact and a single co-ordinated quote. Browse the full range on all services.