Download our brochure

A few quick details and we’ll take you straight to the PDF.

Manage Your Booking

Need to update or manage your booking? Get in touch with our team and we'll help you out.

Frequently Asked Questions

How do I change my event date?

Contact us with your booking reference and the new date. We'll check availability and confirm the move as quickly as we can — usually within hours during working time. Any terms that apply to date changes are set out in your booking confirmation.

How do I add or remove booths/add-ons from my booking?

Get in touch with your booking reference and we'll talk through what's possible for your date — adding products is subject to availability. The specific terms for changes are in your booking confirmation.

How do I cancel my booking?

Contact us with your booking reference. What's refundable depends on how close to the event date you cancel — the specific terms are in your booking confirmation.

Can I move my deposit to a different event?

Often, yes — subject to availability for the new date or event. Contact us with your booking reference and we'll confirm what's possible for your booking.

What if my venue changes after booking?

Tell us as soon as you know. Most venue changes are straightforward provided they're within our coverage area. Long-distance venue moves may incur a delivery surcharge — we'll quote any change before confirming.