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A clean, well-presented Surrey FaceBooth candy and sweet cart at an event

Our Food Hygiene Standards — Registered, Compliant and Held to the Highest Bar

When you add treats to your event — slush, popcorn, candy floss, a chocolate fountain or a sweet cart — you're trusting us with something you're going to serve to your guests, including children. We take that seriously. Surrey FaceBooth is a registered food business, fully compliant with food-hygiene law, and we run to the same clean, safe, trusted standards you'd expect from any top kitchen. Here's exactly what that means.

Registered with your local authority

Every food business in the UK has to register with its local council, and we're registered with Elmbridge Borough Council's environmental health team. That's not a badge we bought — it's a legal registration that puts us on the council's radar and holds us accountable to exactly the same food-safety law as a restaurant or café. At our most recent inspection, on 29 June 2026, we were confirmed as fully compliant.

You can look us up yourself on the official Food Standards Agency register — being findable, registered and transparent is part of how we earn your trust.

Clean, safe and trusted — every single event

Our standards don't change from one booking to the next. Whether it's a wedding, a school fair or a corporate summer party, the same routine applies:

  • Spotless equipment. Every machine, cart and serving tool is cleaned and sanitised before and after each event — never "close enough", always properly done.
  • Safe food handling. Ingredients are stored, transported and served following food-safe practice, so what reaches your guests is exactly as it should be.
  • Fresh, quality ingredients. We use quality syrups and treats, and for younger guests we offer a glycerol-free slush option on request.
  • Attention to allergies and little ones. Tell us about allergies or a young crowd when you book and we'll plan around it.

It's the boring, behind-the-scenes discipline that no guest ever sees — and that's exactly the point.

What "the highest standards" looks like in practice

  • Registered food business

    Registered with Elmbridge Borough Council environmental health and accountable to the same food-safety law as any restaurant.

  • Spotless equipment

    Every machine, cart and serving tool is cleaned and sanitised before and after each event — properly, every time.

  • Safe food handling

    Ingredients stored, transported and served to food-safe standards, so what reaches your guests is exactly as it should be.

  • Kind to younger guests

    Glycerol-free slush on request and a heads-up-welcome approach to allergies — just tell us about your crowd when you book.

A note on the 1–5 rating — why we're outside it

You'll be used to seeing the green Food Hygiene Rating sticker in shop and restaurant windows, scored from 1 to 5. It's worth being clear about how that applies to us.

The 1–5 scheme is built around fixed-premises kitchens that prepare and cook food on site. Because what we serve is low-risk — simple, largely pre-packaged treats rather than a full cooked menu — a mobile event caterer like us sits outside that scoring system. We're registered and fully compliant, but we aren't issued a 1–5 number, because the scheme isn't designed for our kind of business.

In plain English: not having a 1–5 rating isn't a gap in our standards — it's simply that the rating scheme is for a different type of kitchen. We hold ourselves to the standards of a top-rated one regardless, and you're always welcome to ask us anything about how we prepare and serve.

Frequently Asked Questions

Is Surrey FaceBooth registered as a food business?

Yes. We're registered with Elmbridge Borough Council's environmental health team as a food business, which means we're accountable to the same food-hygiene law as any restaurant or café. You can find us on the official Food Standards Agency register.

What food hygiene rating does Surrey FaceBooth have?

As a mobile event caterer serving low-risk treats like slush, popcorn and sweets, we sit outside the 1–5 Food Hygiene Rating scheme, which is designed for fixed-premises kitchens that cook on site. We're registered and fully compliant, and we hold ourselves to the same clean, safe standards you'd expect from a top-rated kitchen.

How do you keep your catering equipment hygienic?

Every machine, cart and serving tool is cleaned and sanitised before and after each event, and ingredients are stored, transported and served following food-safe practice. The same routine applies to every booking, from a school fair to a wedding.

Can you cater for guests with allergies or young children?

Yes — just let us know when you book. We offer a glycerol-free slush option on request for younger guests, and we'll plan around any allergies you tell us about so everyone can enjoy the treats safely.